About us
At Not Just Reeds, we prioritize your experience. As a new start-up company, we are excited to serve the woodwind and brasswind community. Our goal is to stock the instruments and accessories you want and need at the best prices. We strive to be your personalized store.
Please email purchasing@notjustreeds.com with your musical instrument needs, and our experienced buyer will contact you with estimated shipping times and special pricing designed just for you. Remember, we're Not Just Reeds. If there's something you need that you don't see, please let us know.
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Why ReedGeek?
Discover the benefits of ReedGeek in just minutes of training.
Experience improved sound and responsiveness in your reeds, guaranteed,
with the tool paying for itself within just two boxes of reeds. Uncover
more high-performing reeds with longer lifespans, as ReedGeek tools
require no sharpening and last for years. Ideal for students, schools,
and safe for travel, ReedGeek is endorsed by a research team comprised
of top players, manufacturers, and designers. Founder Mauro Di Gioia
emphasizes their innovative solutions to common player issues, including
addressing the primary complaint of stodgy reeds. ReedGeek effectively
counters problems like reed table warpage and imbalances in cane
density, ensuring optimal performance and clarity in tone, articulation,
and control.

ReedGeek Tools for your craft
Discover the precision and efficiency of ReedGeek tools, including the
Classic, Black Diamond G4, Geeklet, and Klangbogen. The Classic, the
‘Geek that started it all, features four crisp planing edges for
maintaining reed flatness and removing cane rapidly and precisely. With
its proprietary Chromium medical-grade process, the Classic ensures
corrosion resistance and edge-retention longevity, providing
consistently great-playing reeds. The Black Diamond G4, the newest
member of the ReedGeek Universal family, boasts state-of-the-art USA
alloy and high vanadium carbide content for exceptional wear resistance.
Its advanced profiling abilities, including contoured rail bevels and a
rounded back scraper, make it a must-have for every serious reed
player. Experience the
excellence of ReedGeek tools, including the innovative Klangbogen,
encased in our self-locking neoprene bag with instructions included for
convenient use.
FAQ's
How can I track my order?
Once your order has been processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.
What is your return policy?
Our trial policy gives 15 days to try a product before deciding whether you want to keep or return it. In order to return a product, you MUST contact us and ask for a Return Merchandise Authorization (RMA). Please email Customerservice@notjustreeds.com with your order number to receive your RMA number. If 15 days have passed since your receipt of an order and you find you need to return an item, please email customerservice@notjustreeds.com for a review of your issue. We want to help you with any order issues. There will be additional fees based on the individual late return request. We will not accept returns after 30 days. Returns without an RMA will be subject to a 33% restocking fee. Product must be in new condition to be returned. You will be charged a 15% restocking fee and our $.5.55 shipping charge if your purchase falls under $33.00. You will be responsible for paying for your own shipping costs and delivery responsibilities for returning your item. Please select a method of shipping you trust. Shipping costs are non-refundable. Scratches, bite marks, and discoloration are all considered damage. If you receive a damaged product, please contact us within 2 days of receipt of your order. We appreciate any pictures of the damage that you can send to us. Please protect mouthpieces from teeth and ligatures. We recommend using a fabric ligature and a mouthpiece patch. Opened boxes of reeds will not be accepted back. Damaged product will be charged a 33% restocking fee and the $5.55 shipping charge. All original hardware and packaging must also be included with each item returned. Items returned in any condition other than new will be subject to these fees.Refunds are given within 3-5 business days of receipt of your return. A credit will be applied to your credit card or original method of payment.
Are your products covered by a warranty?
Products are covered by a manufacturer's warranty. Warranty terms and conditions may vary depending on the product. Please refer to the manufacturer's warranty page or contact us for specific warranty information.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, ShopPay, and other secure online payment options.
How can I contact customer support if I have further questions?
You can contact our customer support team via email customerservie@notjustreeds.com or through our website's contact form. We strive to respond to all inquiries promptly and provide assistance with any questions or concerns you may have.
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